Cancellation & weather

Cancelling your booking

  • 48 hours or more before departure: full refund.
  • Less than 48 hours before departure, or no-show: no refund.
  • Changing your date: free up to 48 hours before departure, subject to availability.

Weather and sea conditions

Your captain decides on the day whether the sea is safe. Rain alone does not cancel a trip; strong wind and waves do. If we cancel for safety, you choose a full refund or a new date. We tell you by WhatsApp and email as early as possible.

Ang Thong closure

Mu Ko Ang Thong National Marine Park closes every year from 1 November to 15 December. Ang Thong bookings are only made for dates when the park is open. The park authority can also close the park at short notice; in that case you choose a full refund or a new date.

How refunds are paid

Refunds go back to the card you paid with, usually within 5–10 working days, depending on your bank.

Questions? WhatsApp +66 63 704 0888 or email info@safariboat.info.

Last updated 3 November 2026.