Booking terms
Who you book with
Tours are operated by The Lawana (Thailand) Co., Ltd., trading as Safari Boat, Tourism Authority of Thailand licence 43/01467, Thongsala, Koh Phangan, Surat Thani 84280, Thailand.
Booking and payment
Prices are in Thai baht. Shared tours are paid in full online by card. Bookings are confirmed by email and WhatsApp after we check availability; if we cannot confirm your date, we offer another date or refund you in full. National park and island fees are paid in cash on the day unless stated.
Pickup
Hotel pickup is included from most areas of Koh Phangan and Koh Samui. Some areas carry a surcharge, shown on each tour page. Please be ready at your pickup time; a missed pickup counts as a no-show.
Safety
Guests follow the crew’s safety instructions. Children wear life jackets on board at all times. Boat trips are not recommended during pregnancy or with back or heart conditions. Snorkelling, kayaking and climbs are optional and at your own pace.
Changes and cancellations
See our cancellation and weather policy. Itineraries can change on the day because of tide, wind and park rules.
Law
These terms are governed by the laws of Thailand.
Last updated 3 November 2026.
